Recent times have certainly been testing. For people and for businesses.
We guide you and your business on the way to excellence.
We will assess your business “as-is”, identify opportunities and provide a proposal for us to work on together to achieve the benefits outlined and maximise the potential for your business.
We will help you build, communicate, execute and review a bespoke business plan to ensure your business succeeds in a sustainable fashion.
We have extensive experience in the successful application of Lean techniques and can adapt them to any environment. We use language that is easily understood, whilst still maintaining the underlying principles.
We specialise in focusing on where the action happens to generate revenue and add value. We will also ensure that all non-operational/support functions align accordingly to remove any “silos.”
Covering over 10 areas with just over 50 employees, we managed to implement 5S across the business within a year, with 80% of the areas to the standard required.
We work with businesses at a strategic level. In this particular case, there were 12 annual objectives outlined (too many), with 0 fully completed. The following year, we stripped things back, identified 5 SMARTER objectives. Working with this business, all 5 objectives were eventually completed, effectively trebling the value of the business.
The traditional mindset is when a problem happens, someone messed up. In many cases, this is not true – there is a process that has failed or there is a process that has not been fully understood, along with the consequences of failures. In one case, we managed to reduce the number of problems by over 70% by combining standardisation with effective training methods within a 3-month period.
In this case, product was going out to the customer late and/or not to the required standard. This meant that the Delivery In Full On Time In Specification (DIFOTIS) was 0%(!). Within a 12 month period, we managed to get this up to >95% every month for all products.
If a service or product is not done Right FIRST Time (RFT), then we have an issue. In this case, the RFT was at best 60% on a daily basis. Within 3 months we managed to get this to 100% for all major product lines.
Liam specialises in strategy and lean management, focusing on the core essential elements that are key to business success.
With over 20 years experience, he has assisted businesses operating within primary, secondary and tertiary sectors, specifically covering manufacturing, industrial, defence & aerospace, food/beverage, viticulture, FMCG, automotive, stores, agricultural, fishing, hospitality and office-based services.
In 2018 we decided to weave “Better by Lean" into our business culture. This required a commitment to implement formal continuous improvement methodologies across the business. Liam from 8 Steps has provided guidance around best practice methodologies and ensured that we have established a solid foundation for the journey ahead."
Completing a Value Stream Mapping exercise with 8 Steps which Liam facilitated was a real eye opener and showed up many areas where we were not adding value in our sales/admin/operations workflow. After implementing phase one of the VSM exercise we have reduced our ‘dock to dock’ time by over 2 days (57%), adding significant value for our clients and also internally.
I have been involved in Third Party Logistics for many years. The key to success in this industry is having the ability to streamline key processes within supply chains and to highlight and eliminate waste. Sometimes you require the services of a professional, who is proficient in identifying and implementing the tools required to achieve your goals.
Liam Taylor has been this professional in my experience, with a concise and level headed approach to these challenges. With Liam's help we have been able to clearly map key processes and eliminate waste resulting in savings seen straight on the bottom line.
Liam has a lot of knowledge in Best Practice methodologies and will work together with the team to assist with clarifying which tool may work best in which situation. While there is still much for us to learn with the application of the methodologies, we will continue to adapt and utilise those parts that will improve our business.
I would personally recommend 8 Steps to any business looking to expand, increase profits or simply make the day to day process easier. Liam can examine a business from many angles to quickly point out a weak link or what areas require more attention. Liam is a top guy, easy to deal with and always happy to help.
We engaged with 8 Steps at a growth stage to help with our business structure, people development and problem solving capabilities. This engagement has led to quality improvements, reduced costs and has allowed us to become more efficient with the way we operate.